Vulcan Suite LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Business Information:
We collect personal information that you voluntarily provide when you:
This includes:
When you visit our website, we automatically collect certain information using cookies, pixels, and similar technologies:
We may receive information from third-party sources such as:
We use cookies, web beacons, pixels (including Facebook/Meta Pixel), and similar tracking technologies to:
We use Ketch, a Consent Management Platform (CMP), to manage your cookie preferences and ensure compliance with privacy regulations. When you first visit our website, Ketch will display a cookie consent banner allowing you to:
Your preferences are stored and respected across your browsing sessions. You can update your consent preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Through Ketch, we categorize cookies as follows:
In addition to using Ketch's preference center, you can also:
Note: Disabling certain cookies may affect your experience on our website.
We do not sell your personal information. We may share your information with:
Third-party vendors who help us operate our business, including:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
If Vulcan Suite LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Under the Washington State Consumer Privacy Act (if applicable), you have the right to:
If you are a California resident, you have the right to:
To exercise these rights, contact us at: 30 North Gould Street, Ste N, Sheridan, WY 82801
You have the right to withdraw your consent for cookie usage at any time. To update your preferences:
Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website is operated in the United States. If you are accessing our site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vulcan Suite LLC
30 North Gould Street, Ste N
Sheridan, WY 82801
[email protected]
If you provide your phone number, you consent to receive text messages from us regarding our services. Message and data rates may apply. You can opt out of text messages at any time by replying "STOP."
Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. Please contact us at the address above.
Vulcan Suite uses the Google Calendar API to read availability and create calendar events on behalf of our clients who connect their Google Calendar during onboarding. This section describes how we handle data obtained through Google APIs.
What we access: When you connect Google Calendar, we request access to your Google Calendar data solely to check your availability and schedule service appointments. We request the minimum scope necessary: https://www.googleapis.com/auth/calendar.
How we use it: Google Calendar data is used exclusively to:
How we store it: OAuth access tokens and refresh tokens are encrypted and stored securely in our database. They are associated only with your account and are never shared with other clients.
How we share it: We do not share, sell, or transfer your Google Calendar data to any third party, except to our automation platform (n8n) operating on your behalf under our direct control to perform the booking actions you have authorized.
Retention: OAuth credentials are retained for as long as your account is active. You may revoke access at any time via your Google Account permissions page, which will immediately invalidate the stored tokens.
Limited Use: Vulcan Suite's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.